#025

STALLED

हेलो सरकार स्तरोन्नति — एकीकृत ड्यासबोर्ड र real-time अनुगमन

Upgrade Hello Sarkar — integrated dashboard with real-time monitoring

Category
Service Delivery सार्वजनिक सेवा प्रवाह
Deadline
2026-04-26
Status
Overdue
Last updated
2026-05-25
Progress
0%

Evidence

  • ३० दिने म्याद (अप्रिल २७) बित्दासम्म कुनै सार्वजनिक प्रमाण छैन।

Summary

Monitor notes: DEADLINE MISSED. 30-day deadline (Apr 27) passed with no public evidence of progress.

What is this?

Upgrading the existing Hello Sarkar platform — the PM's direct complaint system — with a real-time monitoring dashboard showing complaint volumes, resolution rates, and response times by district and agency.

Impact on people

Citizens can see if their complaint is being processed. Government officials face public accountability for slow responses. The PM's office can identify systemic problems before they escalate.

Why it matters

Hello Sarkar receives thousands of complaints but has limited tracking capability. Many complaints go unresolved, and there's no public visibility into system performance.
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